Kaltio Technologies Oy’s Privacy Policy

Kaltio Technologies Oy (“Kaltiot”) is dedicated to protecting the confidentiality and privacy of personal information entrusted to it. This Privacy Policy applies to personal information collected in connection with the Kaltiot’s SaaS-service or website (www.kaltiot.com), hereinafter the “Service”.

This Privacy Policy explains and governs the personal information collection, processing and usage practices of Kaltiot in connection with the Service. By submitting your personal information to Kaltiot through the Service (e.g. visiting the website) you are agreeing to the use of your personal information in accordance with this Privacy Policy. If you do not agree with the personal information processing practices described herein, you are not entitled to visit the Service. Please note that Kaltiot may periodically update this Privacy Policy. Your personal information is not processed for other purposes than those defined in this Privacy Policy, unless we obtain your consent for it or it is permitted by applicable law.

Should you have any questions or comments about this Privacy Policy, please contact: Kaltio Technologies Oy
Kirkkokatu 18, 90100 Oulu, Finland

1 The Information We Collect

1.1 Personal Information

When using the Service we may ask to provide certain personal information related to usage of the Service. We may collect personal information directly from the user of the Service (hereinafter “you”) and store it in our personal information register (so-called personal data file) for the purposes described in this Privacy Policy. Processed personal information may include, for example, your name, contact details (such as address, e-mail and phone number), occupation, gender, language and other information that personally identifies you or relates to the use of the Service and submitted or made available by you in the course of using the Service (“personal information”).

1.2 Website usage, Log files and Cookies

Kaltiot’s website can be used without providing any personal information about yourself. However, we may collect certain information received automatically when using the website. Such information refers to your computer (or to another device) and visits to the website. This information includes (i) information about your interactions with the website, including advertising, products and services which are displayed, offered or otherwise made available on the website; (ii) technical information, such as the referring website address, access times, your IP address, device identifier, network and computer performance, browser type, language and operating system; and (iii) location information. We may use cookies and similar technologies to collect this information (see Section 6 below). We may store and use this information in accordance with this Privacy Policy.

2 How We Use the Information We Collect

2.1 Use of Personal Information

We may use personal information and other information we collect in connection with the Service to: (i) provide, personalize and improve the Service, for example by providing customized or localized content and advertising (see Section 6 below) ; (ii) ensure technical functioning of the Service, develop new features, functionalities and provide support; (iii) to perform research, analyze and compile statistical information

about the use of the Service, including any interaction with content made available therein; (iv) communicate with users for purposes related to customer relationship management (including billing, surveys, newsletters etc.); and (v) send you promotional material and other marketing communications relating to our products and services (see Section 7 below).

We will not sell personal information to any third party.

However, we may share the information (whether personal information or non-personally identifiable data) with our affiliates, customers or subcontractors for the above purposes. In case we share the information, we will ensure that personal information is shared and processed only to the extent necessary and only for the intended purpose. Such third parties are also required to maintain the confidentiality of your personal information.

We may use aggregated and anonymized information about end users for the purposes of internal research and to determine trends or metrics concerning how end users are engaging with the Service. We may disclose reports of such general trends publicly or share mentioned information with our affiliates or business partners for product development, without disclosing your personal information.

The Service may include links to third party websites. Please note that we do not control, and are not responsible for, the content or practices of such websites. Such websites are subject to their own terms and conditions and privacy policies, if any.

3 Access to personal information

Access to personal information is given exclusively to authorized personnel of Kaltiot, its affiliates or subcontractors, for instance, in connection with the supply of support to the Service. We have ensured that our employees do not process personal information on a wider basis than required for the provision of the Service. Kaltiot’s personnel have received training on the confidentiality obligations and restrictions related to the processing of personal information.

4 Transfers of Personal information to Other Countries

In order to ensure proper functioning of the Service, and to facilitate our global operations, we may need to share and transfer your personal information with companies operating in our outside the EU/EEA (for example, if our servers are located in another country).

You expressly consent that Kaltiot has the right to share and transfer your personal information freely within the EU/EEA and outside the EU/EEA for the purposes described in this Privacy Policy. In addition to transferring based on your expressly given consent, we may transfer your personal information outside of the EU/EEA approved on other legal grounds as stipulated in the applicable privacy laws.

5 Security

We take reasonable administrative, physical and electronic measures designed to protect the information (including personal information) that we collect or receive from you or about you from unauthorized access, use or disclosure. For example, when you enter personal information on forms on the Service, we encrypt this data using relevant encrypting methods (for example SSL) or other technologies. We have to inform you, however, that no method of transmitting information over the internet or storing it is completely secure. For that reason, we cannot guarantee the absolute security of any information (including personal information).

6 Information about Cookies and Similar Technologies

A “cookie” is a small text file that is placed on your computer or other terminal device by a web server when you visit our website. Cookies are used to personalize your browsing experience by helping a website

recognize your device when you return to that website or to analyze how you use the website. Each cookie is individually assigned to your terminal device and only the server that has placed the cookie is able to read it later on. A cookie does not run programs and it cannot be used to deliver viruses or other malware, or harm your terminal device or information files. An individual user is not identifiable merely through the use of cookies or similar technologies.

We use cookies and other similar technologies to operate, analyze and improve the website to better serve the visitors of the website, that is you, and to provide you with personalized information in accordance with this Privacy Policy.

You have the option to manage your cookie preferences through your web browser. You can set your browser to accept, block or delete all or certain cookies. Please note that if you choose to block cookies, this may prevent the proper functioning of the website.

7 Your Rights With Respect to Personal Information

7.1 Right to Prohibit Processing

You have the right to prohibit us from processing your personal information for the purposes of direct advertising, distance selling and other marketing communications, market research and opinion polls (opt- out) by informing us thereof. We may send you marketing communication using electronic means (e-mail, SMS etc.) only in the event you have given your consent to such communication (opt-in), and you have the option to unsubscribe at any time.

8.2. Right of Access and Rectification

You have the right to access your personal information stored in our data file by making a request to this effect to us by a personally signed or otherwise comparably verified document or by appearing personally in our premises. You may also request to have your personal information corrected, updated or removed by conducting the aforementioned actions.

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